Knowledge base
Index your site, files, and Q&A so answers stay grounded in your content.
AI Chatbot for Shopify
Your store's smartest
employee,
on a flat salary.
Trained on your live Shopify catalog, orders, and inventory. Grounded answers on price, stock, and policy, never guesses. Hands off to your team when shoppers need a person.
Flat pricing, no per-conversation fees.
Free plan · No credit card · No per-ticket fees
How it works
- 1
Add your help content
Bring in your pages, FAQs, and policies for the agent to learn from.
- 2
Connect Shopify
Sync live catalog, inventory, and orders in one click.
- 3
Test in the Playground
Try real questions against your setup before going live.
- 4
Embed on your store
Paste one snippet and your widget is live.
What ChatRely does
One widget that answers, sells, and escalates
Live orders, product cards, and your help content in a single embed, with a clean handoff to your team when it's needed.
Keep scrolling
Merchant dashboard
Set up, run, and improve store support, all in one place
Launch your agent, brand the widget, review every chat, and track analytics, sentiment, and feedback from one workspace.
Playground
Test replies against live store data before shoppers see them.
Actions
Toggle order lookup, product search, and handoff per agent.
Conversations
Review every thread with status, topic, and full history.
Tickets
Escalations arrive in your inbox with the transcript attached.
Widget appearance
Match colors, fonts, and welcome copy to your storefront.
Visitor feedback
Shoppers rate replies in the widget; summaries roll up on Pro.
Analytics
Track volume, resolution rate, and top shopper topics.
Customer sentiment
See positive, neutral, and negative trends on Standard and Pro.
Problems we solve
What breaks on generic support bots
Flat pricing
No message credits. No mid-month shutdown.
Generic bots meter every message and cut you off at the cap. ChatRely caps conversations, not replies, so your widget stays live when traffic spikes.
Live data
Live Shopify data, not a stale upload.
Orders, stock, and catalog are fetched the moment a shopper asks. Most bots only know the docs you uploaded last month.
Grounded answers
Grounded in your store, honest when unsure.
Answers come from your content and live Shopify tools, and the agent says so when it isn't certain instead of guessing.
Storefront sales
Product cards in chat, not a FAQ wall.
Catalog search returns cards with image, price, and live stock, so shoppers buy inside the conversation.
Get started
Put AI support on your Shopify store
Start free, no credit card. Add your content, paste one snippet, and go live. Connect Shopify on Hobby or above.
Create your agent