Contact ChatRely
We read every message. Reach out for product help, billing, security, or partnerships.
The fastest way to reach us is alee@chatrely.com. Include your store URL if you already use ChatRely so we can look up your account.
What we can help with
- Product questions, onboarding, and how to set up your agent.
- Billing, plans, and usage on your account.
- Security, privacy, and data handling requests.
- Partnerships and press inquiries.
Response time
We aim to reply within one business day. Urgent billing or outage issues get priority.
Already a customer?
Log in to review conversations, update knowledge, or change agent settings in your dashboard. Many setup questions are faster there than over email.
New to ChatRely? Start free or see pricing.